Designing business processes in E-commerce applications
Material type:
ArticleDescription: 1 archivo (81,6 kB)Subject(s): Online resources: Summary: Business processes play an important role in E-commerce Web applications as they form an important part of the B2C domain and dominate the B2B domain. However, E-commerce application modeling and design techniques have eluded the special characteristics of business processes by treating them just as a special case of navigation. As a consequence, the resulting E-commerce applications have design and usability problems as well as erroneous results from business process execution. We propose a solution to E-commerce Web application design where business processes are considered first class citizens. In this paper we first demonstrate why modeling business processes is important. After a brief introduction, we extend the Object-Oriented Hypermedia Design Method (OOHDM) with business processes. We show that our approach to E-commerce Web application design involving both hypermedia navigation and business processes is easy and clear and does not cause the listed problems.
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Biblioteca de la Facultad de Informática | Biblioteca digital | A0407 (Browse shelf(Opens below)) | Link to resource | Recurso en Línea |
Formato de archivo: PDF. -- Este documento es producción intelectual de la Facultad de Informática - UNLP (Colección BIPA/Biblioteca)
Business processes play an important role in E-commerce Web applications as they form an important part of the B2C domain and dominate the B2B domain. However, E-commerce application modeling and design techniques have eluded the special characteristics of business processes by treating them just as a special case of navigation. As a consequence, the resulting E-commerce applications have design and usability problems as well as erroneous results from business process execution. We propose a solution to E-commerce Web application design where business processes are considered first class citizens. In this paper we first demonstrate why modeling business processes is important. After a brief introduction, we extend the Object-Oriented Hypermedia Design Method (OOHDM) with business processes. We show that our approach to E-commerce Web application design involving both hypermedia navigation and business processes is easy and clear and does not cause the listed problems.
International Conference, EC-Web (3º : 2002, sep. 2-6 : Aix-en-Provence, Francia) Proceedings. Berlín:Springer; 2002 (Lecture Notes in Computer Science; 2455), pp. 353-362.