E-mail processing using data mining techniques
Material type:
ArticleDescription: 1 archivo (756,1 kB)Subject(s): Summary: A proposal to use data mining techniques to analyze e-mails corresponding to courses carried out through a distance education plat- form is made. The purpose of this type of analyses is determining which are the groups of relevant words that allow establishing communication topics of interest. Even though this new information can have various applications, they all involve an improvement in student service. The method proposed has been applied to the e-mails of the PACENI Project (Support Project for Improving First-Year Teaching in Courses of Studies in Exact and Natural Sciences, Economic Science and Computer Science) with satisfactory results.
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Capítulo de libro
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Biblioteca de la Facultad de Informática | Biblioteca digital | A1075 (Browse shelf(Opens below)) | Link to resource | Recurso en Línea |
Formato de archivo PDF. -- Este documento es producción intelectual de la Facultad de Informática - UNLP (Colección BIPA/Biblioteca)
A proposal to use data mining techniques to analyze e-mails corresponding to courses carried out through a distance education plat- form is made. The purpose of this type of analyses is determining which are the groups of relevant words that allow establishing communication topics of interest. Even though this new information can have various applications, they all involve an improvement in student service. The method proposed has been applied to the e-mails of the PACENI Project (Support Project for Improving First-Year Teaching in Courses of Studies in Exact and Natural Sciences, Economic Science and Computer Science) with satisfactory results.
Congreso Argentino de Ciencias de la Computación (16to : 2010 : Morón, Argentina)